Types of SMS Communications
If you have consented to receive text messages from Mid Florida A/C, you may receive text messages related to any of the following:
- Scheduling
- Appointment confirmation
- Upcoming appointment reminders
- Service reviews
- Billing notifications
- Dispatch notifications
- Job completion surveys
- Marketing messages
- Discounts and specials
- General information
Message Frequency
SMS message frequency varies. For example, you may receive more messages after scheduling a service, as we may send service updates and information about your technician or service.
Potential Fees for SMS Messaging
Standard message and data rates may apply. Contact your wireless provider for more information.
Opt-In Method
You have opted in to SMS messaging from Mid Florida A/C either verbally at our physical location, over the phone, or through intake forms on our website, https://www.mid-floridaair.com/.
As you share your phone number for the first time, our team will invite you to opt in for our SMS communications. Stay informed with timely billing notifications, appointment reminders, dispatch updates, and job completion surveys. You will be advised that "message and data rates may apply," and "message frequency may vary."
For assistance or additional information, text HELP. To discontinue receiving messages, simply text STOP at any time, and you will no longer receive any communications from us. Your phone number will not be shared with third parties for marketing or promotional purposes.
Opting-Out of SMS Communication
You have the freedom to opt out of receiving SMS messages from Mid Florida A/C anytime by texting STOP in response to any of our messages. Once opted out, you'll no longer receive any SMS communications from us. Should you decide to rejoin and stay connected, simply text "START" at any time to opt back in.
Customer Care
Text 'HELP' for assistance or email justin@mid-floridaair.com for support.