Frequently Asked Questions
We know that when your air conditioner or heater isn't working properly, it can be a real headache. That's why we've put together this list of the most frequently asked questions on residential AC and heater issues, to help you troubleshoot and fix the problem as quickly as possible.
Why is my air conditioner still on but not cooling?
There are a few things that could be causing this problem. One possibility is that your AC unit is dirty and needs to be cleaned. Another possibility is that the refrigerant levels in your system are low, and need to be topped off. Finally, if your AC unit is old, it may simply need to be replaced.
What does an AC maintenance service entail?
An AC maintenance service typically includes a full inspection of your system to diagnose any problems, and make necessary repairs. If everything is in good working order, we'll declare it free of ailments and let you know it's safe to use.
What should you do if your mini-split isn't working?
There are a few things you can do to troubleshoot this problem. First, check to make sure that the power is turned on to your mini-split unit. Next, check the fuse or breaker box to make sure that the circuit hasn't tripped. Finally, call us for help!
Why isn't my ductless mini-split draining?
There are a few possible reasons why your mini-split isn't draining properly. One possibility is that the condensate pump is not working. Another possibility is that there is a clog in the drainage system. Finally, if your unit is installed in an area where the humidity is high, it's possible that the water is simply evaporating too quickly to be captured.
What happens if a heat pump stops cooling?
Typically, if a heat pump stops cooling and the furnace is working properly, it means that you need to replace your AC condenser. If your AC condenser has stopped working and the fan in the furnace isn't turning on, you'll need to replace your furnace control board.
How do I tell if my heat pump needs refrigerant?
The most common sign that your heat pump needs refrigerant is a lack of cooling. If everything else in your system seems to be turning on and working, but the air coming from your vents isn't cool, it's time for an HVAC repair technician to refill your system with refrigerant.
What does it mean when your heating system is delivering chilly air?
If your heating system is delivering chilly air, it may be caused by a few different things. If you've done all of your regular maintenance on your furnace and the problem just started happening, it could simply be that there is dust in the evaporator coils. Otherwise, if this problem came out of nowhere, call an HVAC technician to inspect your system for a possible gas leak.
We’re always happy to answer any questions you may have about your heating and AC needs, give us a call or schedule service today!